DELIVERY
- 3 Delivery options (selected at time of purchase):
Option 1: FREE Pick–up from ICONIC LIVING
Option 2: Essential Delivery includes delivery of items into the room(s) of choice. When your goods are ready for collection, an ICONIC LIVING representative will contact you to arrange a suitable date & time for pick-up. Our showroom is located at 485 Trafalgar Road Oakville, ON l6J 3J1
*Set-up and packaging removal not included
Option 3: Premium Delivery includes delivery of items into the room(s) of choice & complete set-up of furniture & packaging removal and disposal
- Delivery upgrades/downgrades (made 24hours before scheduled delivery)
Prior to Delivery
- Prior to placing an order with us, customers must check the measurement of any entryways and/or rooms to ensure the furniture will fit
- If an item does not fit, the delivery fee will not be refunded. All items will still be subject to ICONIC LIVING’S return policy. A delivery fee applies to items scheduled for re-delivery
Upon Delivery
- Customers to sign an acceptance form at the time of delivery/pick up, confirming all items are free of damage or defects
- Customers to inform our friendly delivery team of damaged items in order to expedite a solution immediately
A Few Things to Remember
- Please ensure spaces are ready for placement of new items. Existing furniture will not be moved to accommodate new items
- Please ensure removal/security of any items that are at risk of being damaged (mirrors, paintings, wall hangings, low-hanging light fixtures etc.)